Refund Policy
Because each item is made specifically for your order, we generally do not offer refunds after production has begun.
Refunds are only considered if:
- You receive the wrong item.
- Your order arrives damaged.
- Your item has a verified manufacturing defect.
We do not issue refunds for:
- Change of mind
- Incorrect personalization submitted by the customer
- Incorrect shipping address provided by the customer
- Delays caused by shipping carriers
- Packages marked as delivered by the carrier
If there is an issue with your order, please contact us within 48 hours of delivery with photos and your order number.