Privacy Policy

Effective Date: August 5, 2026

At Suncova, your privacy is important to us. We are committed to protecting your personal information and ensuring it is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you visit our website or place an order.

Information We Collect

When you place an order or contact us, we may collect information such as your name, email address, phone number, billing and shipping address, as well as any personalization details you provide for custom products. We also collect basic website usage information, such as browser type and pages visited, to help us improve your shopping experience.

How We Use Your Information

Your information is used only to process your order, create personalized products, arrange shipping, provide customer support, and improve our website and services. We collect only the information necessary to complete these tasks and never use your personal information for unrelated purposes without your consent.

Your Privacy Matters

We respect your privacy and treat your information with care. Suncova does not sell, rent, or trade your personal information to anyone. We also do not share your uploaded photos, personalization details, or contact information with third parties for advertising or marketing purposes. Your personal information is used solely to fulfill your order and provide customer support.

Payment Security

Your payment information is processed through trusted and secure payment providers using industry-standard encryption technology. We do not store or have access to your complete credit card or payment details, helping ensure every transaction remains safe and secure.

Cookies

Like most websites, Suncova uses cookies to improve website performance and provide a better shopping experience. Cookies help remember your preferences, keep your shopping cart active, and allow us to understand how visitors use our website. You can disable cookies through your browser settings at any time if you prefer.

Marketing Emails

If you choose to subscribe to our newsletter or promotional emails, we may occasionally send updates about new products, special offers, or store announcements. You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails. We never send spam or excessive promotional emails.

Third-Party Services

To operate our business, we work with trusted third-party providers for payment processing, shipping, website hosting, and analytics. These partners receive only the information required to perform their services and are expected to protect your information in accordance with applicable privacy standards.

Data Protection

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While no online system can guarantee absolute security, we continuously work to maintain a safe and secure shopping environment for our customers.

Personalized Orders

For personalized products, any photos, names, or custom information you provide are used only to create your order. We will never publish, share, or use your uploaded photos or personalized content for advertising, social media, or promotional purposes without first obtaining your explicit permission.

Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be published on this page along with the revised effective date.